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Orders of in stock merchadise generally ship the same or next
business day. If an item in not available but will be arriving
within a week we will hold the order on backorder until all
items are available to ship. If you would prefer to not backorder
items please let us know in the additional information section
of the checkout process. If an item is on backorder but is
not expected to arrive within a week, we will contact you
to determine if you would like to wait for the product.
We currently ship via the USPS. During checkout you will
have the choice of several shipping options from the USPS.
For our US domestic customers you may choose Parcel Post,
which generally takes around a week or more depending on your
location, Priority Mail, which takes 2-3 days, or Express
Mail, which is overnight to most areas. For our international
customers you may choose USPS Priority Mail International,
which can take 6-10 days or longer depending on your exact
location and the customs process in your country. Please note
that your shipping charges do not include any taxes that may
be due in your country, such as the VAT, and you will be assessed
any taxes due upon delivery of your package.
Shipping costs are calculated based upon the estimated weight
of the package or packages that we will be sending. A small
handling fee of $1.00 has been added to all shipping estimates
to cover packaging and processing.
We will send email updates, if you request, on the status
of your order. If any tracking or delivery information is
available it will be viewable on your order status page.
The value of a magic trick is in the secret. Since you are
not able to unlearn the secret when returning a magical item,
we cannot offer returns or refunds. The exception is for damaged
goods. If for some reason an item were to arrive damaged,
please send us an email at Support@MagicTimeCatalog.com
or call us at 812-738-8571 so we can discuss an exchange of
the damaged product.
Since we cannot take returns on magic items, please be sure
to plan your purchases carefully. We have worked hard to provide
extremely accurate descriptions and videos of our products,
along with difficulty rankings. If you have any questions
or concerns about a product, please contact us before your
purchase so we may answer your questions or offer an alternative
product that may be better suited to your needs.
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